Technical Services

Get ready for installation by following key preparation guidelines and requirements.

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Correctly select, use and store consumables to ensure print quality and device stability.

1. Print Quality & Printhead Maintenance

1.1. How to determine if the print head is clogged and how to deal with it?

1.2. What is the reason for the disconnection of printing? How to solve it quickly?

1.3. How to Fix White and Color Layer Misalignment and Ghosting Issues?  Read More👉

1.4 How to solve Broken Lines and Missing Colors? From what you see →  what’s causing it →  how to fix it Read More👉

2. Software Operation & Image Processing

2.1. RIP Workflow & Image Setup

2.2. Software Configuration & Troubleshooting

3. Hardware Maintenance & Troubleshooting

4. Curing & Finished Output Issues

5. Other Common Issues

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1. Core accessories (mainboard, trolley board, motor, etc.) are guaranteed for 12 months.
2. A maintenance package is provided with the device, including a supplement of consumable accessories (ink bags, ink tubes, filters, ink pads, etc.).
3. Support appointment arrangements for technicians to debug and install equipment remotely. Also, support door-to-door service.
4. LINKO has a 24-person professional after-sales team. They provide nearly 24-hour online technical service. The team is ready to help you solve printing problems immediately one-to-one at any time.
5. Support free detailed operating instructions and videos.
6. For agents, we can provide 3/6/12 installment passwords and 1 permanent password.
7. Customize your printing solution exclusively. You can customize your own machine, including appearance and internal structure adjustments.
8. Support ICC curve debugging.

If you encounter any problems during use, please feel free to ask us and our technical support team will answer and guide you as soon as possible.