Technical Services

Get ready for installation by following key preparation guidelines and requirements.

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Check the Details👉

Correctly select, use and store consumables to ensure print quality and device stability.

4. Troubleshooting Center

This section contains the following content. Click to learn more 👉

Software & Network

Print Quality & Color

Printhead & Ink Issues

Machine Jamming, Noise & Media Feeding

System Errors & Hardware Issues

Finishing Equipment

5. Technical Operation & Repair

Learn more 👉 Access the guide covering:

1. Hardware Operations

2. Software & Parameters

3. RIP & Control Tips

4. Maintenance

5. Safety

6. Appendix

1. Print Quality & Printhead Maintenance

1.1 How to Fix White and Color Layer Misalignment and Ghosting Issues?  Version A, Version C, Version D, Version E

1.2 How to solve Broken Lines and Missing Colors? From what you see →  what’s causing it →  how to fix Hoson Board👉, BYHX Board 

2. Software Operation & Image Processing

2.1. Flexi (PP) Complete Workflow & Setup Manual

2.2 Photoshop Image Editing Guide (For DTF, UV DTF, and UV Printing)

2.3 PrintFactory Complete Workflow & Setup Manual

3. Other Common Issues

More Questions View👉

1. Core accessories (mainboard, trolley board, motor, etc.) are guaranteed for 12 months.
2. A maintenance package is provided with the device, including a supplement of consumable accessories (ink bags, ink tubes, filters, ink pads, etc.).
3. Support appointment arrangements for technicians to debug and install equipment remotely. Also, support door-to-door service.
4. LINKO has a 24-person professional after-sales team. They provide nearly 24-hour online technical service. The team is ready to help you solve printing problems immediately one-to-one at any time.
5. Support free detailed operating instructions and videos.
6. For agents, we can provide 3/6/12 installment passwords and 1 permanent password.
7. Customize your printing solution exclusively. You can customize your own machine, including appearance and internal structure adjustments.
8. Support ICC curve debugging.

If you encounter any problems during use, please feel free to ask us and our technical support team will answer and guide you as soon as possible.