Solution and Step-by-Step Instructions:
Step 1: Make sure the vacuum suction is turned on.

Step 2: Paper feeder switch — set to ‘Forward’

Step 3: Check the tension knobs on both sides of the paper feeding motors. Make sure both are in a relaxed state.
- Relaxed State: The knob is almost fully screwed in, with little or no thread exposed.
- Tightened State: The knob is less screwed in, with several thread loops clearly visible.

Step 4: Check the calibration settings
(This involves two steps: step calibration first, followed by vertical alignment calibration).
4.1 Step Calibration: Adjusts the feed distance to ensure accurate image scaling.
Step-by-Step Instructions:
4.1.1 Access the Calibration Menu
Open the printer control software and Click the “Adjust” section.

4.1.2 Access and Print the Calibration Chart
Click “Step Adjust”, then click “Print Adjust” to start printing the step calibration chart.

4.1.3 Find the Line That Overlaps Perfectly and Record the number.
Look at the printed chart and find the line where the two sets overlap most clearly. Write down the number shown next to that line.

4.1.4 Adjust the Calibration value
Enter the number and click “Calculate”
Step ①: Rough Adjustment (Initial Calibration)
Use the value that gives the best overlap — for example, if -3 looks best, enter -3 as the calibration number.
Step ②: Fine Adjustment (Precise Calibration)
If the result is still not ideal, make fine adjustments using decimal number, such as -2.1, -2.2… up to -2.9, until the best result is achieved.

4.1.5 Enter and Save the Calibration value
Input the final calibration number and click “Save” to apply it.

4.1.6 Check if Calibration is Complete
If the number where both left and right lines overlap is “0”, calibration is complete. If not, repeat the above steps until it is.

4.2 Vertical Alignment Calibration: Ensures white and color layers align correctly in the vertical direction.
Step-by-Step Instructions:
Step-by-Step Instructions:
4.2.1 Access the Vertical Calibration Menu
Open the printer control software and Click “Adjust”section.

4.2.2 Access the Vertical Calibration Page
Click “Head Space”→Click “Vertical”→Click “Print Adjust” to print the vertical calibration chart (Ensure the media is loaded and the printer is ready)

4.2.3 Find the Value Where Black and White Overlap
Look at the printed chart and identify the number where the black line and white background overlap most perfectly. Record that number.

4.2.4 Calculate and Set the Final Calibration Value
Use the following formula:
Final Value = Original Value + Overlap Value
Example: If the original value is 731.8 and the overlap value is -4, then:
731.8 + (-4) = 727.8
Enter 727.8 into the H2 parameter field in the system. (No need to modify the number in H1)
- Rough Adjustment: Start with the integer value where overlap is most obvious.
- Fine Adjustment: If needed, fine-tune using decimal values (e.g. -0.2, +0.3, etc.) until the overlap is perfect.

4.2.5 Save the Calibration Settings
Click “Save” to apply the new calibration value.

If the overlap value is 0, the calibration is complete. If not, repeat the steps until it is.
