Troubleshooting Center

LINKO printer troubleshooting guide for fast issue and solution lookup by category.

💻  Software & Network

A series of common issues encountered during software operation, such as crashes, lag, and unresponsiveness.

RIP Settings & Parameter Issues

  • 014 How to Fix Too Much White Space Between Designs?
  • 016 Why Are Historical Print Jobs Missing?
  • 017 How to Fix Incorrect Resolution Settings?
  • 020 Why Do Errors Occur When Importing RIP Files?
  • 029 How to Adjust Color Channels Correctly?
  • 065 How to Change White Ink Density?
  • 072 Why Does Software Not Recognize Transparent Backgrounds?
  • 100 How to Resolve Slow Processing When Storage Is Full?
  • 101 How to Set Print Size Correctly?
  • 112 Why Can I Not Change Photoshop Language to English?
  • 127 How to Fix Errors When Importing Firmware Files?
  • 147 Why Is the Software Unresponsive When Sending Files?
  • 148 How to Fix an Incorrect Printer Platform Mode?
  • 156 Why Can I Not Print With Low Resolution?
  • 169 How to Resolve Plugin Conflicts With Adobe Illustrator?
  • 170 How to Fix Software Update Errors?
  • 185 How to Generate a White Base in the Software?

PC Freezing & Security Issues

  • 003 Why Does the PC Freeze?
  • 099 How to Fix Mac OS Software Compatibility Issues?
  • 140 How to Fix Firewall Blocking Software Installation?
  • 152 How to Fix Firewall Blocking Server Connections?

Network Connectivity Issues

  • 004 Why Does the Network Connection Keep Dropping?
  • 038 Why Does Printing Freeze Midway?
  • 045 Why Does the Printer Auto-Restart and Reprint?
  • 052 Why Is the Ethernet Adapter Connection Unstable?
  • 053 Why Is Downloading RIP Files Extremely Slow?
  • 078 Why Does Printing Stop Midway Without Error Messages?
  • 119 What Causes Slow Printing With USB Connections?
  • 171 Why Use an Ethernet Adapter Instead of Direct Connection?
  • 172 How to Control Two Printers With One Computer?

Licensing & Account Issues

  • 015 How to Reset a Forgotten Software Password?
  • 056 How to Fix a Missing Software USB Dongle?
  • 058 How to Find the Software Installation Package?
  • 116 How to Fix PrintFactory License Already in Use?
  • 118 How to Find a Missing Software Dongle?
  • 138 How to Fix an Expired Software License Error?
  • 153 How to Fix a Registration Email Error?
  • 167 How to Avoid Password Confusion During Login?
  • 179 How to Fix a Web Browser Blocking Login?

🎨 Print Quality & Color

Common problems related to print defects, color accuracy, and image quality.

Color Issues

  • 013 Why Are the Print Colors Fading?
  • 022 Why Do Screen Colors Not Match the Actual Print?
  • 024 Why Are Black Designs Printing as Grey?
  • 025 How to Fix Unwanted Color Deviations?
  • 028 What Causes Color Differences Between Machines?
  • 030 Why Does Black Fade and Red Turn Orange?
  • 035 Why Does Red Turn Pink With the Same ICC Profile?
  • 036 How to Find Missing ICC Profiles After Changing Computers?
  • 037 Why Do Printed Colors Not Match Pantone Colors?
  • 084 How to Fix Noticeable Color Differences?
  • 162 How to Reset New ICC Colors?

Misalignment & Ghosting

  • 002 Why Is the Step Calibration Inaccurate?
  • 019 Why Do the Prints Have Ghosting and Misalignment?
  • 044 Why Did Print Alignment Shift After Replacing the Damper?
  • 046 What Causes Calibration Shifts in Cold Weather?
  • 077 How to Properly Calibrate the Printer?
  • 080 Why Is the Calibration Inaccurate?
  • 089 How to Fix Color and White Ink Misalignment?
  • 132 What Causes Ghosting From a Dirty Encoder Strip?
  • 161 Why Does the Printed Design Go Off the Film?

Banding & Blurry Print

  • 005 Why Is the Print Quality Getting Uneven?
  • 027 Why Does Banding Persist After Cleaning?
  • 032 Why Is There Banding When the Nozzle Check Is Normal?
  • 047 How to Fix Lines or Banding in Prints?
  • 048 Why Do Prints Become Blurry Halfway Through?
  • 079 Why Are Prints Blurry After Raising Printhead Height?
  • 143 How to Fix Ink Scatter Around Printed Designs?
  • 171 Why Use an Ethernet Adapter Instead of Direct Connection?
  • 172 How to Control Two Printers With One Computer?

White Edges & Jagged Edges

  • 051 Why Is an Unwanted White Base Layer Generating?
  • 054 How to Fix Unwanted White Edges?
  • 137 How to Find Missing Overlap Settings in PrintExp?
  • 183 How to Fix Jagged White Edges After Processing?

🩸 Printhead & Ink Issues

  Common Printhead and Ink-Related Faults During Printing.

White Ink Issues

  • 043 Why Is the White Ink Opacity Low?
  • 063 Why Is the White Ink Not White Enough?
  • 064 How to Fix White Ink Settling?
  • 067 Why Do White Ink Issues Persist After Cleaning?
  • 085 Why Does White Ink Fade Halfway Through Printing?
  • 086 Why Does White Ink Leak Out Overnight?
  • 092 What Causes White Ink Fading Over Time?
  • 158 How to Fix a Damaged White Ink Circulation Motor?
  • 166 Why Is White Ink Extremely Faint When Not Shaken?

Ink Leakage & Cleaning Issues

  • 001 Why Are Colors Mixing During Printing?
  • 009 Why Is Ink Stuck in the Capping Station?
  • 103 Why Will the Capping Station Not Move?
  • 104 How to Fix an Off-Center Capping Station Cap?
  • 135 Why Is the Cleaning Pump Drawing From the Wrong Channel?
  • 144 Why Is White Ink Dripping Onto the Film?
  • 151 What Causes Ink Pumping Failures From Low Capping Stations?
  • 182 How to Manually Clean Models Lacking Auto-Cleaning?

Air Bubbles & Pumping Issues

  • 040 Why Did the White Ink Damper Burst?
  • 082 How to Fix Black Ink Missing Nozzles?
  • 124 What Causes No Ink Flow From a Tight Cartridge Cap?
  • 125 What Causes Errors From an Upside Down Ink Filter?
  • 145 Why Are There Air Bubbles in the Ink Tubes?
  • 186 What Causes Air Leaks From Unsealed Printhead Channels?

Ink Output Issues

  • 023 Why Does the Red Printhead Require Frequent Cleaning?
  • 049 Why Does Calibration Fail Due to Poor Black Nozzles?
  • 061 How to Fix Severely Clogged Printhead Nozzles?
  • 067 Why Do White Ink Issues Persist After Cleaning?

No Ink Output

  • 033 Why Is the White Printhead Clogged?
  • 076 How to Fix a Clogged Magenta Printhead?
  • 098 Why Is Ink Not Printing From a New Printhead?
  • 126 What Causes Severe Printhead Clogs During Inactivity?
  • 133 Why Did Color Channels Suddenly Stop Printing?

⚙ Machine Jamming, Noise & Media Feeding

 A compilation of common mechanical faults encountered during equipment operation.

Carriage Jamming & Noise

  • 006 Why Is the Carriage Not Moving?
  • 010 Why Can the Carriage Only Move When Powered Off?
  • 012 Why Is the Capping Station Motor Jammed?
  • 074 Why Is the Carriage Making Strange Noises?
  • 096 How to Fix a Jammed Carriage?
  • 120 How to Fix Physical Impact Errors During Printing?
  • 122 What Causes Jams From Long Ink Tubes?
  • 134 What Causes Print Drifting From Loose Screws?
  • 136 Why Is the Carriage Not Moving and Silent?
  • 149 Why Is the Carriage Jammed by a Shipping Lock?

Media Feeding Issues

  • 050 What Causes Media Feeding Issues?
  • 083 Why Is the Media Feeding Tension Bar Jammed?
  • 105 How to Prevent Film Wrinkling?
  • 108 What Causes Media Feeding Issues From Uneven Floors?
  • 121 Why Is the Anti-Collision Sensor Falsely Triggered?
  • 139 Why Is the Media Feeder Jammed?

Mechanical Adjustment Issues

  • 034 How to Align the Base Under the Printhead Platform?
  • 059 How to Fix a Printhead That Is Too Close?
  • 102 How to Adjust the Mechanical Belt?

🔌 System Errors & Hardware Issues

 Specializing in the diagnosis and repair of core hardware faults and system operational anomalies.

Short Circuit & Board Damage

  • 007 What Causes the Capping Station Motor Cable to Melt?
  • 008 Why Is the Capping Station Sensor Covered in Ink?
  • 041 How to Fix Ink Entering the White Printhead?
  • 042 Why Is the Printhead Flat Cable Burned?
  • 068 How to Check Flat Cables to Prevent Board Burnout?
  • 069 Why Is the Headboard Red Light On?
  • 081 Why Does the Carriage Not Move After Replacing the Motherboard?
  • 087 What Causes Errors From a Loose Flat Cable?
  • 095 What Causes Printhead Flat Cable Connection Errors?
  • 181 What Causes Errors From Incorrect Cable Adapter Slots?

System Errors & Startup Failures

  • 008 Why Is the Capping Station Sensor Covered in Ink?
  • 011 How to Fix a Headboard Communication Error?
  • 018 Why Does the Printer Stop With Unknown Errors?
  • 070 Why Does the Printer Stop During Initialization?
  • 071 How to Fix a Firmware Parameter Error?

Power & Voltage Issues

  • 039 What Causes Voltage Instability?
  • 091 How to Fix a Sudden Loss of Power?
  • 131 How to Fix Abnormally High Headboard Voltage?
  • 154 How to Fix Printer Faults Caused by Unstable Voltage?

Panel & Button Issues

  • 088 How to Fix a Failed Emergency Stop Switch?
  • 097 Why Is the Control Panel Unresponsive?
  • 130 How to Fix an Unresponsive Dryer Touch Panel?
  • 187 Why Will the Printer Not Power On?
  • 188 How to Bypass a Broken Emergency Switch?

🏭 Finishing Equipment

Ensure the stable operation of downstream processing equipment.

Powder Shaker Issues

  • 066 Why Is the Powder Shaker Baking Unevenly?
  • 093 How to Fix the Dryer HHH Error?
  • 106 How to Fix the Unwinder Motor Switch?
  • 114 Why Does the Powder Shaker Keep Auto-Starting and Stopping?
  • 117 How to Fix Heating Roller Melting the Film?
  • 128 Why Is Waste Film Accumulating?
  • 155 How to Fix a Damaged Dryer Heating Tube?
  • 157 Why Is the Powder Shaker Not Winding Film?

UV Equipment Issues

  • 057 How to Align A and B Film Correctly?
  • 168 How to Fix Missing Coolant in the Cooling System?
  • 177 Why Are UV Stickers Cracking on Soft Materials?

Purifier Issues

  • 026 Why Is the Powder Shaker Purifier Not Extracting Smoke?
  • 031 What Causes Purifier Waste Oil to Overflow?

Heat Press Issues

  • 021 Why Do White Spots Appear After Heat Pressing?
  • 090 Why Is the Heat Press Not Working?
  • 094 Why Is the Heat Press Timer Not Working?
  • 113 How to Set the Heat Press Temperature for Hats?
  • 150 How to Prevent Sublimation Discoloration on Polyester?