1. Are you the manufacturer of the printers or the distributor?

We are the manufacturers of the printers. Learn more about us.

2. Is there a distributor for you in Europe and/or the USA?

Yes, we have distributors in both Europe and America, specializing in machines that offer customized appearances. Contact us to view images of customized machines.

3. Do you have a technical support team in Europe and/or the US?

While we have distributors in Europe and the USA, we do not have a technical support team in these countries. But don’t worry, we offer full online support.

4. Is the online support communicating in English? Are technicians fluent in video/audio calls or messaging?

We offer comprehensive online support, and our technicians are fluent in English. They are available for video/audio calls or messages. We’ve established an effective online technical service system, especially important in the post-COVID-19 era, which includes:

  • Video tutorials and operation lists
  • Flexible technical working hours
  • Advance dispatch of operational information
  • Software usage tutorial videos
  • Online guidance during installation
  • Complimentary technical training (visiting our factory for training is highly recommended for a complete learning experience).

5. Does your printer come in a complete package with a dryer/shaker?

The printer and the powder shaker are packaged separately, but assembly is straightforward.

6. What type of printheads do you use in printers?

We offer Epson XP600, i1600, and i3200 printheads. Based on your needs, we recommend the i3200 printhead for the highest quality DTF printing.

7. What RIP software is available for your printer? Is it possible to set it up?

Our products include Print Factory, Photo Print, Maintop and more. Print Factory is recommended for its superior print accuracy and ink efficiency, saving up to 20% on ink.

8. Does the RIP software support full workflows (including nesting), designs on film and automatic cutting support?

It supports white background dosing control for dark designs and a comprehensive workflow that includes design nesting and auto-cutting on film, although some cutters may require their software.

9. Can I use a different RIP software than the one on the printer?

You can use different RIP software; however, we recommend ours for optimal color accuracy. Each software and machine configuration is accompanied by an ICC profile to ensure compatibility with our ink-machine system.

10. Do you offer printer consumables (ink, toner, film)? What are the prices?

We offer a full range of printing solutions, including inks, gels, and films. Contact us and we will send you a detailed price list of consumables and machines.

11. Do you have consumables from other suppliers on your printers?

We recommend not using consumables from other suppliers to ensure maintenance support and quality assurance.

12. What is the quotation for this printer: https://www.dtflinko.com/printer-product/dtf-printer-a602-h654/ ?

Contact us for an exclusive quote and the email attachment will contain a quotation for the DTF Printer A602.

13. Do you have CE and/or UL certification for the same printer?

Yes, our printers are CE and/or UL-certified. We will send you a CE file for verification, contact us today.

14. Is there an integrated humidifier for the same printer?

An integrated humidifier is available upon request.

15. Is there white ink circulation in the system for the same printer?

Yes, the system includes white ink circulation.

16. Do you offer wholesale prices?

For wholesale prices, please contact [email protected] and send us the products and quantities you are interested in to get a quote.