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Troubleshooting Print Alignment and Ghosting Issues – Version CVersion DVersion EVersion A

Applicable Model: K-605 DTF PrinterK-602, K-603, K-604KM-602, S-30, S-60A-602, A-604, A-502

(More models may be added in future updates.)

How to Fix Horizontal Ghosting in Prints? (Horizontal Ghosting – Printed Image)

This issue is typically caused by uncalibrated bi-directional printing. Use the “Bidirect Adjust” function to correct it.

Goal: Fix Horizontal Ghosting or blurred double edges in printed image so they are perfectly aligned left-to-right.

Ghosting or Blurred Double Edges Example

❌ Incorrect: The printed image shows ghosting or blurred double edges.

Perfect Left Right Alignment Example

✅ Correct: The printed image is sharp, with perfect left-right alignment.

Full Process (1 Main Task):

3.1 Perform Bidirect Calibration Calibration:

Detailed Steps

3.1 Check the calibration settings

3.3.1 Bidirect Calibration

Step-by-Step Instructions:

Step 1: Access the Adjust Page
Open the control software and click the “Calibrate” tab.

Access the Bidirect Calibration Menu

3.1.1-1-Access-the-Bidirect-Calibration-Menu

Step 2 Print the Bidirect Adjust Chart
A dialog box will appear. Click “Horizontal”, select “360 dpi, VSD Mode 3, High” under “Horizontal Motion Mode”, click “Bi-dir”, choose “Large” under “Dot mode”, and then click “Print” to start the bidirectional calibration print.
(Ensure the media is loaded and the printer is ready.)

Print the Right Distance Calibration Chart

Step 2 Print the Bidirect Adjust Chart
A dialog box will appear. Click “Horizontal”, select “360 dpi, VSD Mode 3, High” under “Horizontal Motion Mode”, click “Bi-dir Calibrate”, choose “Large dot” under “Dot mode”, and then click “Print” to start the bidirectional calibration print. (Ensure the media is loaded and the printer is ready)

Print the Bidirect Calibration Chart K602 K603 K604

3.1.1-2-Print-the-Bidirect-Calibration-Chart

Step 3 Find the number where the lines overlap best
Look at the Chart, find the group of top, middle, and bottom lines that Overlaps Perfectly, and Record the number.

Find the Lines that Overlaps Perfectly
Find the Lines that Overlaps Perfectly KM602 S30 S60

3.1.1-3-Find-the-Lines-that-Overlaps-Perfectly

Step 4 Calculate and Set the Final Calibration Value
Use the following formula:
Final Value = Original Value + Overlap Value
Example: If the original value is -7.4 and the overlap value is -3, then final value:
-7.4 + (-3) = -10.4
Enter -10.4 into the system.

Adjust the Calibration Value
Adjust The Calibration Value K602 K603 K604

3.1.1-4-Adjust-the-Calibration-Value

  • Rough Adjustment: Start with the closest whole number where the overlap looks best.
  • Fine Adjustment: If the result is still not ideal, fine-tune with decimal valuess (e.g., -10.5, -10.6, …, -10.9) until ghosting is completely eliminated.

Step 5 Save the Calibration Settings
Click “Save” to apply the new calibration value.

K602 K603 K604 Save the Calibration Value

3.1.1-5-Save-the-Calibration-Value

Step 6 Check if Calibration is Complete
If the value of the overlapping line group is “0”, calibration is complete. If not, repeat the above steps until it is.

⚠️ If the value is still not “0” after several attempts, check mechanical settings before retrying. (See full checklist in Problem 1)

Find the Lines that Overlaps Perfectly
Bidirect Calibration Completed K602 K603 K604

3.1.1-6-Bidirect-Calibration-Completed

Bidirect Calibration Completed KM602 S30 S60

3.1.1-6-Bidirect-Calibration-Completed

Horizontal Ghosting in Printed Image

This issue is typically caused by uncalibrated bi-directional printing. Use the “Bidirect Adjust” function to correct it.

Horizontal Ghosting in Printed Image
ghosting or blurred double edges

Incorrect❌

The printed image shows ghosting or blurred double edges.

perfect left right alignment

Correct✅

The printed image is sharp, with perfect left-right alignment

Step-by-Step Instructions

How to Perform “Bidirect Adjust”
Check and Adjust Bi-directional Calibration Parameters

1. Access the Adjust Page
Open the control software and Click the “Adjust” section.

Access the Calibration Menu

2. Click “Bidirect Adjust”, then click “Print Adjust” to print the bi-directional calibration chart(Ensure the media is loaded and the printer is ready)

Bidirect Adjust Printing of horizontally calibrated charts

3. Find the Number Where Black and White Lines Overlap Best
Examine the chart and identify the number where the black and white lines align most perfectly. Write it down.

Bidirect Adjust Black and white overlapping figures

4. Calculate and Enter the Final Number
Use the formula:
Final number = Original number + Overlap number
Example: If the original number is 14.5 and the overlap number is -3, then: 14.5 + (-3) = 11.5 Enter 11.5 into Bidirect Value.

  • Rough Adjustment: Start with the closest whole number where the overlap looks best.
  • Fine Adjustment: If the result is still not ideal, fine-tune with decimal values (e.g., 11.1, 11.2…) until no ghosting appears
Bidirect Adjust Calculate and Enter the Final Number

5. Save the Calibration Data
Click “Save” to apply the setting.

Bidirect Adjust Save the Calibration Data

If the overlap number is 0, calibration is complete. If not, repeat the steps above until it is.

Bidirectional adjustments completed