{"id":5226,"date":"2024-01-11T20:21:03","date_gmt":"2024-01-12T01:21:03","guid":{"rendered":"https:\/\/www.dtflinko.com\/?page_id=5226"},"modified":"2026-08-18T16:44:58","modified_gmt":"2026-08-18T08:44:58","slug":"politica-de-garantia","status":"publish","type":"page","link":"https:\/\/www.dtflinko.com\/pt-br\/warranty-policy\/","title":{"rendered":"Pol\u00edtica de garantia"},"content":{"rendered":"<section class=\"section\" id=\"section_526040725\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-170271118\">\n\n\t<div id=\"col-484049779\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2910578906\" class=\"text\">\n\t\t\n<h1>Informa\u00e7\u00f5es sobre garantia para equipamentos LINKO<\/h1>\n\t\t\n<style>\n#text-2910578906 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<table>\n<thead>\n<tr>\n<th>Categoria de manuten\u00e7\u00e3o<\/th>\n<th>Tarefa<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td rowspan=\"5\">Antes de lig\u00e1-lo<\/td>\n<td>Verifique a press\u00e3o do ar: verifique se a press\u00e3o da bomba de ar est\u00e1 satisfat\u00f3ria.<\/td>\n<\/tr>\n<tr>\n<td>Inspecione a plataforma de impress\u00e3o: Mantenha-a livre de quaisquer detritos para evitar arranh\u00f5es ou danos ao cabe\u00e7ote de impress\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Observe o balde de res\u00edduos de tinta: Verifique seu n\u00edvel para evitar transbordamento durante a limpeza.<\/td>\n<\/tr>\n<tr>\n<td>Verifica\u00e7\u00e3o da tinta: Verifique se os cartuchos est\u00e3o cheios para evitar disparos de ar que podem entupir ou danificar a cabe\u00e7a de impress\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Verifica\u00e7\u00e3o do raspador: Verifique se o mecanismo de limpeza est\u00e1 limpo e se o raspador n\u00e3o est\u00e1 danificado para obter resultados ideais de raspagem de tinta.<\/td>\n<\/tr>\n<tr>\n<td>Antes de imprimir<\/td>\n<td>Status do cabe\u00e7ote de impress\u00e3o: Imprima um teste para verificar a condi\u00e7\u00e3o do cabe\u00e7ote de impress\u00e3o; limpe-o, se necess\u00e1rio.<\/td>\n<\/tr>\n<tr>\n<td>Antes de desligar<\/td>\n<td>Status da cabe\u00e7a de impress\u00e3o: Confirme se a cabe\u00e7a de impress\u00e3o est\u00e1 em boas condi\u00e7\u00f5es; limpe-a, se necess\u00e1rio.<\/td>\n<\/tr>\n<tr>\n<td>Ap\u00f3s o desligamento<\/td>\n<td>Posicionamento da cabe\u00e7a de impress\u00e3o: Verifique se o cabe\u00e7ote de impress\u00e3o est\u00e1 corretamente vedado para evitar danos.<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"5\">Verifica\u00e7\u00f5es di\u00e1rias<\/td>\n<td>Secadora desligada: Certifique-se de que a secadora esteja desligada e desconectada da energia.<\/td>\n<\/tr>\n<tr>\n<td>O ambiente: Mantenha um ambiente livre de poeira para evitar afetar as camadas de impress\u00e3o e a tinta.<\/td>\n<\/tr>\n<tr>\n<td>Temperature and Humidity: Keep it at 2530\u00b0C and 40%60% humidity.<\/td>\n<\/tr>\n<tr>\n<td>Limpeza da impressora: Mantenha a impressora e suas pe\u00e7as limpas de qualquer poeira ou p\u00f3 proveniente de atrito.<\/td>\n<\/tr>\n<tr>\n<td>Cabe\u00e7a de impress\u00e3o: mova-a para um local de limpeza, limpe suavemente a parte inferior e as laterais com um pano limpo e solu\u00e7\u00e3o de limpeza ou \u00e1gua destilada para remover co\u00e1gulos de tinta e detritos.<\/td>\n<\/tr>\n<tr>\n<td>Semanal<\/td>\n<td>Fa\u00e7a a manuten\u00e7\u00e3o das pe\u00e7as da transmiss\u00e3o: Lubrifique as pe\u00e7as m\u00f3veis regularmente para reduzir o ru\u00eddo e garantir uma opera\u00e7\u00e3o suave.<\/td>\n<\/tr>\n<tr>\n<td>Mensal<\/td>\n<td>Inspe\u00e7\u00e3o do caminho da tinta: Verifique se h\u00e1 algum dano nos tubos de tinta e substitua-os, se necess\u00e1rio.<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"6\">Trimestral<\/td>\n<td>Limpeza da grade: Limpe apenas se necess\u00e1rio com \u00e1lcool em um pano branco para n\u00e3o afetar a qualidade da impress\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Verifica\u00e7\u00e3o do trilho-guia: Ou\u00e7a se h\u00e1 algum som incomum durante a opera\u00e7\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Verifica\u00e7\u00e3o do filtro: Verifique regularmente e limpe ou substitua os filtros para evitar entupimento.<\/td>\n<\/tr>\n<tr>\n<td>Limpe os cartuchos de tinta e o balde de res\u00edduos de tinta: Para evitar o ac\u00famulo de tinta e garantir um fluxo suave.<\/td>\n<\/tr>\n<tr>\n<td>Verifica\u00e7\u00e3o do circuito: Inspecione se h\u00e1 desgaste nos cabos e soquetes.<\/td>\n<\/tr>\n<tr>\n<td>Inspe\u00e7\u00e3o da bomba: Verifique a efici\u00eancia da bomba de tinta e substitua-a, se necess\u00e1rio.<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"3\">Anualmente<\/td>\n<td>Inspe\u00e7\u00e3o da caixa el\u00e9trica: Verifique se h\u00e1 algum problema e limpe os detritos.<\/td>\n<\/tr>\n<tr>\n<td>Limpeza do computador: Tire o p\u00f3 regularmente.<\/td>\n<\/tr>\n<tr>\n<td>Inspe\u00e7\u00e3o do secador: Verifique se a fonte de alimenta\u00e7\u00e3o e as pe\u00e7as internas do secador est\u00e3o em boas condi\u00e7\u00f5es.<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"3\">Ciclos de substitui\u00e7\u00e3o recomendados<\/td>\n<td>Filtros, bolsas de tinta, raspadores e n\u00facleos de tinta a cada 3 meses.<\/td>\n<\/tr>\n<tr>\n<td>Tubos de tinta todos os anos.<\/td>\n<\/tr>\n<tr>\n<td>Observa\u00e7\u00e3o: os ciclos podem mudar dependendo da viscosidade e da f\u00f3rmula da tinta. As tintas de viscosidade mais alta ou corrosivas podem exigir substitui\u00e7\u00f5es mais frequentes.<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"4\">Outras dicas<\/td>\n<td>Limpe regularmente a cabe\u00e7a de impress\u00e3o e o caminho da tinta, especialmente se a impressora estiver ociosa.<\/td>\n<\/tr>\n<tr>\n<td>Fa\u00e7a verifica\u00e7\u00f5es e limpezas do cabe\u00e7ote de impress\u00e3o a cada tr\u00eas dias e, em seguida, sele-o.<\/td>\n<\/tr>\n<tr>\n<td>Armazenamento a longo prazo: Se a impressora n\u00e3o for usada por mais de 60 dias, limpe o caminho da tinta, limpe a cabe\u00e7a de impress\u00e3o com uma solu\u00e7\u00e3o e armazene-a separadamente.<\/td>\n<\/tr>\n<tr>\n<td>Armazenamento da tinta: Mantenha a tinta em um local fresco e longe da luz solar direta. A tinta aberta n\u00e3o deve ser armazenada por mais de meio m\u00eas. Se a tinta dos cartuchos n\u00e3o for usada em 20 dias, considere a possibilidade de substitu\u00ed-la, especialmente em climas quentes.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t<div id=\"gap-469761722\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-469761722 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-593652791\">\n\n\t<div id=\"col-478726540\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Garantia limitada<\/h2>\n<ul>\n<li>A Linko fornece uma garantia de 12 meses para os componentes principais de todos os produtos, incluindo a impressora dtf, a impressora uv dtf e a impressora de sublima\u00e7\u00e3o. Essa garantia tamb\u00e9m cobre a impressora dtg e a s\u00e9rie de impressoras ad. Os consum\u00edveis de impress\u00e3o, como filme de tinta, n\u00e3o est\u00e3o inclu\u00eddos na garantia.<\/li>\n<li>Nossos t\u00e9cnicos consertam pe\u00e7as danificadas n\u00e3o artificialmente durante o per\u00edodo de garantia. Durante esse processo, os t\u00e9cnicos da Linko fornecem assist\u00eancia remota. Isso inclui chamadas telef\u00f4nicas, mensagens, chamadas de v\u00eddeo e controle remoto. Usamos esses m\u00e9todos para solucionar problemas e substituir pe\u00e7as.<\/li>\n<li>Ap\u00f3s o per\u00edodo de garantia, se as pe\u00e7as forem danificadas, o cliente ser\u00e1 respons\u00e1vel pelo custo de substitui\u00e7\u00e3o das pe\u00e7as. Os t\u00e9cnicos da Linko continuar\u00e3o a prestar servi\u00e7os de assist\u00eancia remota.<\/li>\n<li>Os clientes tamb\u00e9m podem instalar as pe\u00e7as por conta pr\u00f3pria ou escolher outros t\u00e9cnicos. Entretanto, n\u00e3o nos responsabilizamos por problemas decorrentes de reparos feitos por eles mesmos.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1758185839\">\n\n\t<div id=\"col-59453796\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Conte\u00fado coberto<\/h2>\n<ul>\n<li>Componentes principais da impressora: placa principal, placa do carrinho, motor 12 meses<\/li>\n<li>Os principais componentes da m\u00e1quina de agita\u00e7\u00e3o de p\u00f3: placa-m\u00e3e de circuito integrado, ventilador de v\u00f3rtice, motor 12 meses<\/li>\n<li>M\u00e1quina de prensagem: tela de exibi\u00e7\u00e3o, placa de aquecimento 6 meses<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1792345685\">\n\n\t<div id=\"col-90138956\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2>Conte\u00fado n\u00e3o coberto<\/h2>\n<p>P\u00f3 hot melt, tinta de impress\u00e3o, DTF FILM e outros suprimentos de impress\u00e3o n\u00e3o s\u00e3o cobertos pela garantia.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1415163316\">\n\n\t<div id=\"col-286058041\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Se voc\u00ea tiver alguma d\u00favida ap\u00f3s receber os produtos da Linko, o servi\u00e7o de garantia de hardware ser\u00e1 fornecido por um ano. Os servi\u00e7os de consultoria t\u00e9cnica sempre existir\u00e3o. Voc\u00ea pode entrar em contato conosco por meio de qualquer m\u00e9todo on-line. Ficaremos felizes em receber suas informa\u00e7\u00f5es.<\/p>\n<p>Para qualquer d\u00favida, sinta-se \u00e0 vontade para entrar em contato conosco em <a href=\"mailto:etro@dtflinko.com\">etro@dtflinko.com<\/a>.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_526040725 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5226","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty Policy - LINKO DTF Printer<\/title>\n<meta name=\"description\" content=\"LINKO DTF printer supplier ensures that you enjoy convenient and efficient warranty service when using our series of products. 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