{"id":18508,"date":"2026-07-22T13:32:45","date_gmt":"2026-07-22T05:32:45","guid":{"rendered":"https:\/\/www.dtflinko.com\/?page_id=18508"},"modified":"2026-08-17T11:43:48","modified_gmt":"2026-08-17T03:43:48","slug":"guia-de-solucao-de-problemas-do-adaptador-usb-ethernet-para-impressora","status":"publish","type":"page","link":"https:\/\/www.dtflinko.com\/pt-br\/technical-services\/printer-technical-operation-repair\/printer-ethernet-usb-adapter-troubleshooting-guide\/","title":{"rendered":"Guia de Solu\u00e7\u00e3o de Problemas para Conex\u00e3o de Rede da Impressora e Adaptador Ethernet Gigabit USB 3.0"},"content":{"rendered":"<section class=\"section\" id=\"section_898268209\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1100222652\">\n\n\t<div id=\"col-1511406085\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-4215289780\" class=\"text\">\n\t\t\n<h1 style=\"text-align: center;\">Guia de Solu\u00e7\u00e3o de Problemas para Conex\u00e3o de Rede da Impressora e Adaptador Ethernet Gigabit USB 3.0<\/h1>\n\t\t\n<style>\n#text-4215289780 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1877444681\" class=\"text\">\n\t\t\n<p style=\"text-align: left;\"><strong>Sistema aplic\u00e1vel: Windows<\/strong><\/p>\n\t\t\n<style>\n#text-1877444681 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:1200px;height:2px;\"><\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-437281443\">\n\n\t<div id=\"col-1017842534\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1262454276\" class=\"text\">\n\t\t\n<h2 style=\"text-align: left;\">Antes de come\u00e7ar: confirme o seu tipo de conex\u00e3o.<\/h2>\n<p style=\"text-align: left;\"><strong>Verifique o cabo entre o computador e a impressora.<\/strong><\/p>\n<p style=\"text-align: left;\">Se voc\u00ea usar um <strong>Cabo Ethernet e um adaptador USB 3.0 Gigabit Ethernet.<\/strong> (doravante, Adaptador Ethernet USB), continue usando este guia. (Veja a Fig. 0-1)<\/p>\n<p style=\"text-align: left;\"><strong>Conex\u00e3o correta:<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>Porta USB 3.0 do computador \u2192 Adaptador Ethernet USB LINKO (ou outro adaptador Ethernet Gigabit USB 3.0 com as mesmas especifica\u00e7\u00f5es) \u2192 Cabo Ethernet \u2192 Porta Ethernet da impressora<\/strong><\/p>\n<p style=\"text-align: left;\">Se a sua impressora se conecta diretamente ao computador com um cabo padr\u00e3o\u00a0<strong>cabo USB para impressora<\/strong>, N\u00e3o utilize este guia.<\/p>\n<p style=\"text-align: left;\"><strong>Ver:<\/strong> Configurar a conex\u00e3o USB da impressora, o driver e a porta COM.<\/p>\n\t\t\n<style>\n#text-1262454276 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n  \n    <div class=\"row large-columns-2 medium-columns- small-columns-\" >\n  <div class=\"gallery-col col\" >\n          <div class=\"col-inner\">\n            <a class=\"image-lightbox lightbox-gallery\" href=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection.webp\" title=\"0-1-Conex\u00e3o entre Adaptador Ethernet USB e Cabo USB\">            <div class=\"box has-hover gallery-box box-default\">\n              <div class=\"box-image\" >\n                <img decoding=\"async\" width=\"500\" height=\"375\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-500x375.webp\" class=\"attachment-medium size-medium\" alt=\"Figura 0-1: Conex\u00e3o de Adaptador Ethernet USB vs. Cabo USB\" ids=\"18499\" style=\"default\" lightbox_image_size=\"original\" columns=\"2\" text_align=\"center\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-500x375.webp 500w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-1024x768.webp 1024w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-400x300.webp 400w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-768x576.webp 768w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-16x12.webp 16w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection-600x450.webp 600w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.0-1-USB-Ethernet-Adapter-vs-USB-Cable-Connection.webp 1280w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                                              <\/div>\n              <div class=\"box-text text-center\" >\n                 <p>0-1-Conex\u00e3o entre Adaptador Ethernet USB e Cabo USB<\/p>\n              <\/div>\n            <\/div>\n            <\/a>          <\/div>\n         <\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-721686854\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2160085173\" class=\"text\">\n\t\t\n<h2 style=\"text-align: left;\">Vis\u00e3o geral do fluxo de trabalho<\/h2>\n<p style=\"text-align: left;\"><strong>Problema: O software n\u00e3o consegue se conectar \u00e0 impressora.\u00a0<\/strong><\/p>\n\t\t\n<style>\n#text-2160085173 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1236690905\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"90\" height=\"90\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90.webp 90w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90-12x12.webp 12w\" sizes=\"(max-width: 90px) 100vw, 90px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1236690905 {\n  width: 9%;\n}\n@media (min-width:550px) {\n  #image_1236690905 {\n    width: 3%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1926625124\" class=\"text\">\n\t\t\n<p style=\"text-align: left;\">Verifique o tipo de conex\u00e3o\u00a0<\/p>\n\t\t\n<style>\n#text-1926625124 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1072268380\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"90\" height=\"90\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90.webp 90w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90-12x12.webp 12w\" sizes=\"(max-width: 90px) 100vw, 90px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1072268380 {\n  width: 9%;\n}\n@media (min-width:550px) {\n  #image_1072268380 {\n    width: 3%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-2711318283\" class=\"text\">\n\t\t\n<p style=\"text-align: left;\">Use um cabo Ethernet + adaptador Ethernet USB.\u00a0<\/p>\n\t\t\n<style>\n#text-2711318283 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_120514950\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"90\" height=\"90\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90.webp 90w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/icons8-thick-arrow-pointing-down-90-12x12.webp 12w\" sizes=\"(max-width: 90px) 100vw, 90px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_120514950 {\n  width: 9%;\n}\n@media (min-width:550px) {\n  #image_120514950 {\n    width: 3%;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-4143078982\" class=\"text\">\n\t\t\n<p style=\"text-align: left;\">Siga este guia\u00a0<\/p>\n<ul>\n<li style=\"text-align: left;\">Verifique o adaptador e o cabo Ethernet USB.\u00a0<\/li>\n<li style=\"text-align: left;\">Verifique se o Windows detecta o adaptador Ethernet USB.\u00a0<\/li>\n<li style=\"text-align: left;\">Defina um endere\u00e7o IP est\u00e1tico para o computador (Precisa de ajuda?) <a href=\"https:\/\/www.dtflinko.com\/pt-br\/servicos-tecnicos\/operacao-tecnica-de-reparo-de-impressora\/configuracao-do-adaptador-ip-da-porta-com\/\" rel=\"noopener\">Consulte o guia detalhado passo a passo.<\/a> )<\/li>\n<li style=\"text-align: left;\">Verifique o endere\u00e7o IP da impressora no software de controle.\u00a0<\/li>\n<li style=\"text-align: left;\">Teste a conex\u00e3o e imprima<\/li>\n<\/ul>\n\t\t\n<style>\n#text-4143078982 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1119897216\" class=\"text\">\n\t\t\n<p style=\"text-align: left;\">Siga os passos na ordem indicada. N\u00e3o pule nenhuma verifica\u00e7\u00e3o anterior.<\/p>\n\t\t\n<style>\n#text-1119897216 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1220716536\">\n\n\t<div id=\"col-1518749531\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #1.-scope\" data-bullet=\"true\" data-link=\"#1.-scope\" data-title=\"1. Scope\"><a name=\"1.-scope\"><\/a><\/span>\n<h2>1. \u00c2mbito de aplica\u00e7\u00e3o<\/h2>\n<h3>1.1 Conte\u00fado deste guia<\/h3>\n<p>Este guia aplica-se a:<\/p>\n<ul>\n<li>Conecte a impressora com um cabo Ethernet e um adaptador Ethernet USB.<\/li>\n<li>O software de controle n\u00e3o consegue se conectar \u00e0 impressora.<\/li>\n<li>O Windows n\u00e3o detecta o adaptador Ethernet USB.<\/li>\n<li>O indicador LED do adaptador Ethernet USB n\u00e3o acende.<\/li>\n<li>O endere\u00e7o IP do computador est\u00e1 configurado incorretamente.<\/li>\n<li>O endere\u00e7o IP da impressora est\u00e1 configurado incorretamente no software de controle.<\/li>\n<li>O processo de impress\u00e3o para aleatoriamente.<\/li>\n<li>A conex\u00e3o de rede est\u00e1 inst\u00e1vel.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-889788585\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>1.2 O que este guia n\u00e3o abrange<\/h3>\n<table>\n<thead>\n<tr>\n<th>Emitir<\/th>\n<th>Ver<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>A impressora se conecta por meio de um cabo USB.<\/td>\n<td>Configurar a conex\u00e3o USB da impressora, o driver e a porta COM.<\/td>\n<\/tr>\n<tr>\n<td>Um firewall ou programa antiv\u00edrus est\u00e1 bloqueando a conex\u00e3o.<\/td>\n<td>Configure o Firewall do Windows, o antiv\u00edrus e a lista de permiss\u00f5es.<\/td>\n<\/tr>\n<tr>\n<td>O computador est\u00e1 lento ou com desempenho insuficiente.<\/td>\n<td>Prepare o computador de impress\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>O cache RIP, o espa\u00e7o em disco ou o caminho de sa\u00edda est\u00e3o causando problemas.<\/td>\n<td>Limpar o cache RIP e gerenciar os caminhos de sa\u00edda<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-63507262\">\n\n\t<div id=\"col-876072366\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #2.-check-the-physical-connection\" data-bullet=\"true\" data-link=\"#2.-check-the-physical-connection\" data-title=\"2. Check the Physical Connection\"><a name=\"2.-check-the-physical-connection\"><\/a><\/span>\n<h2>2. Verifique a conex\u00e3o f\u00edsica<\/h2>\n<h3>2.1 Requisitos de conex\u00e3o<\/h3>\n<p>Esses requisitos se aplicam a cada etapa deste guia:<\/p>\n<ul>\n<li>Utilize o adaptador Ethernet USB LINKO ou outro adaptador Ethernet Gigabit USB 3.0 com as mesmas especifica\u00e7\u00f5es.<\/li>\n<li>Conecte o adaptador Ethernet USB a uma porta USB 3.0 do computador.<\/li>\n<li>Utilize o cabo Ethernet original da LINKO.<\/li>\n<li>N\u00e3o utilize um hub USB.<\/li>\n<li>N\u00e3o utilize um cabo extensor USB.<\/li>\n<li>N\u00e3o conecte atrav\u00e9s de um roteador ou switch de rede.<\/li>\n<li>Se voc\u00ea usar um laptop, mantenha o adaptador de energia conectado.<\/li>\n<\/ul>\n<p>(Ver Fig. 2.1)<\/p>\n<p>Se voc\u00ea ignorar algum requisito, a impressora poder\u00e1 n\u00e3o se conectar. A conex\u00e3o tamb\u00e9m poder\u00e1 ficar inst\u00e1vel. O trabalho de impress\u00e3o poder\u00e1 ser interrompido.<\/p>\n\n  \n    <div class=\"row large-columns-2 medium-columns- small-columns-\" >\n  <div class=\"gallery-col col\" >\n          <div class=\"col-inner\">\n            <a class=\"image-lightbox lightbox-gallery\" href=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter.webp\" title=\"Adaptador Ethernet Gigabit USB 3.0 2.1\">            <div class=\"box has-hover gallery-box box-default\">\n              <div class=\"box-image\" >\n                <img decoding=\"async\" width=\"500\" height=\"375\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-500x375.webp\" class=\"attachment-medium size-medium\" alt=\"Figura 2.1 Adaptador Ethernet Gigabit USB 3.0\" ids=\"18501\" style=\"default\" lightbox_image_size=\"original\" columns=\"2\" text_align=\"center\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-500x375.webp 500w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-1024x768.webp 1024w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-400x300.webp 400w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-768x576.webp 768w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-16x12.webp 16w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter-600x450.webp 600w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.1-USB-3.0-Gigabit-Ethernet-Adapter.webp 1280w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                                              <\/div>\n              <div class=\"box-text text-center\" >\n                 <p>Adaptador Ethernet Gigabit USB 3.0 2.1<\/p>\n              <\/div>\n            <\/div>\n            <\/a>          <\/div>\n         <\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-797058241\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>2.2 Verifique o adaptador e o cabo<\/h3>\n<p>Verifique o seguinte:<\/p>\n<ol>\n<li>O computador e a impressora est\u00e3o ligados.<\/li>\n<li>O adaptador Ethernet USB est\u00e1 totalmente conectado.<\/li>\n<li>Ambas as extremidades do cabo Ethernet est\u00e3o totalmente conectadas.<\/li>\n<li>O indicador LED acende.<\/li>\n<li>O LED acende ou pisca ap\u00f3s o cabo Ethernet ser conectado.<\/li>\n<li>A porta de rede n\u00e3o est\u00e1 solta nem danificada.<\/li>\n<li>O LED permanece aceso ou pisca durante a impress\u00e3o.<\/li>\n<\/ol>\n<p>(Ver Fig. 2.2-1\/Fig. 2.2-2)<\/p>\n\n  \n    <div class=\"row large-columns-2 medium-columns- small-columns-\" >\n  <div class=\"gallery-col col\" >\n          <div class=\"col-inner\">\n            <a class=\"image-lightbox lightbox-gallery\" href=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly.webp\" title=\"2.2-1-Adaptador-Ethernet-USB-Conectado-Corretamente\">            <div class=\"box has-hover gallery-box box-default\">\n              <div class=\"box-image\" >\n                <img decoding=\"async\" width=\"500\" height=\"375\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-500x375.webp\" class=\"attachment-medium size-medium\" alt=\"Figura 2.2-1 Adaptador Ethernet USB conectado corretamente\" ids=\"18503,18505\" style=\"default\" lightbox_image_size=\"original\" columns=\"2\" text_align=\"center\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-500x375.webp 500w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-1024x768.webp 1024w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-400x300.webp 400w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-768x576.webp 768w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-16x12.webp 16w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly-600x450.webp 600w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-1-USB-Ethernet-Adapter-Connected-Correctly.webp 1280w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                                              <\/div>\n              <div class=\"box-text text-center\" >\n                 <p>2.2-1-Adaptador-Ethernet-USB-Conectado-Corretamente<\/p>\n              <\/div>\n            <\/div>\n            <\/a>          <\/div>\n         <\/div><div class=\"gallery-col col\" >\n          <div class=\"col-inner\">\n            <a class=\"image-lightbox lightbox-gallery\" href=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly.webp\" title=\"2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly\">            <div class=\"box has-hover gallery-box box-default\">\n              <div class=\"box-image\" >\n                <img decoding=\"async\" width=\"500\" height=\"375\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-500x375.webp\" class=\"attachment-medium size-medium\" alt=\"Figura 2.2-2 Adaptador Ethernet USB conectado incorretamente\" ids=\"18503,18505\" style=\"default\" lightbox_image_size=\"original\" columns=\"2\" text_align=\"center\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-500x375.webp 500w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-1024x768.webp 1024w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-400x300.webp 400w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-768x576.webp 768w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-16x12.webp 16w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly-600x450.webp 600w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly.webp 1280w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                                              <\/div>\n              <div class=\"box-text text-center\" >\n                 <p>2.2-2-USB-Ethernet-Adapter-Connected-Incorrectly<\/p>\n              <\/div>\n            <\/div>\n            <\/a>          <\/div>\n         <\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-885005222\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>2.3 Se o adaptador n\u00e3o for detectado<\/h3>\n<p>Se o indicador LED n\u00e3o acender ou o Windows n\u00e3o detectar o adaptador Ethernet USB, siga estas etapas na ordem indicada:<\/p>\n<ol>\n<li>Confirme se n\u00e3o h\u00e1 nenhuma impress\u00e3o em andamento.<\/li>\n<li>Desconecte e reconecte o adaptador Ethernet USB.<\/li>\n<li>Experimente uma porta USB 3.0 diferente no computador.<\/li>\n<li>Se voc\u00ea estiver usando um computador de mesa, utilize primeiro uma porta USB 3.0 na parte traseira do gabinete.<\/li>\n<li>Imprensa <strong>Windows + R<\/strong>.<\/li>\n<li>Digite ncpa.cpl.<\/li>\n<li>Clique <strong>OK<\/strong>.<\/li>\n<li>Em Conex\u00f5es de Rede, localize o adaptador de rede para o Adaptador Ethernet USB.<\/li>\n<\/ol>\n<p><strong>Importante:<\/strong> N\u00e3o altere as configura\u00e7\u00f5es do seu adaptador Wi-Fi, do adaptador Ethernet integrado do seu computador ou de qualquer outro adaptador de rede. Alterar o adaptador errado pode desconectar o computador da internet.<\/p>\n<p><strong>Como encontrar o adaptador de rede correto:<\/strong><\/p>\n<ul>\n<li>Mantenha a janela Conex\u00f5es de Rede aberta.<\/li>\n<li>Desconecte o adaptador Ethernet USB.<\/li>\n<li>Observe qual adaptador de rede desaparece.<\/li>\n<li>Conecte novamente o adaptador Ethernet USB.<\/li>\n<li>Observe qual adaptador de rede reaparece.<\/li>\n<\/ul>\n<p>O adaptador de rede que desaparece e reaparece \u00e9 o do seu adaptador Ethernet USB.<\/p>\n<p>Seu nome geralmente inclui:<\/p>\n<ul>\n<li><strong>Ethernet USB<\/strong><\/li>\n<li><strong>Realtek USB GbE<\/strong><\/li>\n<li><strong>ASIX<\/strong><\/li>\n<\/ul>\n<p>Tamb\u00e9m pode aparecer como Rede N\u00e3o Identificada.<br \/>\nUtilize isto apenas como refer\u00eancia. Confirme o adaptador correto desconectando e reconectando o Adaptador Ethernet USB. (Consulte a Fig. 2.3)<\/p>\n\n  \n    <div class=\"row large-columns-2 medium-columns- small-columns-\" >\n  <div class=\"gallery-col col\" >\n          <div class=\"col-inner\">\n            <a class=\"image-lightbox lightbox-gallery\" href=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections.webp\" title=\"2.3-Identificar o adaptador Ethernet USB nas conex\u00f5es de rede\">            <div class=\"box has-hover gallery-box box-default\">\n              <div class=\"box-image\" >\n                <img decoding=\"async\" width=\"500\" height=\"281\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-500x281.webp\" class=\"attachment-medium size-medium\" alt=\"Figura 2.3 Identifique o adaptador Ethernet USB nas conex\u00f5es de rede.\" ids=\"18506\" style=\"default\" lightbox_image_size=\"original\" columns=\"2\" text_align=\"center\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-500x281.webp 500w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-1024x576.webp 1024w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-400x225.webp 400w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-768x432.webp 768w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-18x10.webp 18w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections-600x338.webp 600w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.2.3-Identify-the-USB-Ethernet-Adapter-in-Network-Connections.webp 1280w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                                              <\/div>\n              <div class=\"box-text text-center\" >\n                 <p>2.3-Identificar o adaptador Ethernet USB nas conex\u00f5es de rede<\/p>\n              <\/div>\n            <\/div>\n            <\/a>          <\/div>\n         <\/div><\/div>\n<ol start=\"9\">\n<li>Se o Windows ainda n\u00e3o detectar o adaptador Ethernet USB, teste outro adaptador Ethernet USB com as mesmas especifica\u00e7\u00f5es.<\/li>\n<\/ol>\n<p>Se a pe\u00e7a de substitui\u00e7\u00e3o funcionar, o adaptador Ethernet USB original pode estar com defeito. Continue para a Se\u00e7\u00e3o 3.<\/p>\n<p>Se a substitui\u00e7\u00e3o n\u00e3o funcionar, pare aqui. N\u00e3o prossiga para as configura\u00e7\u00f5es de IP. V\u00e1 para a Se\u00e7\u00e3o 6.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-114288028\">\n\n\t<div id=\"col-301877352\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #3.-set-a-static-ip-address-for-the-computer\" data-bullet=\"true\" data-link=\"#3.-set-a-static-ip-address-for-the-computer\" data-title=\"3. Set a Static IP Address for the Computer\"><a name=\"3.-set-a-static-ip-address-for-the-computer\"><\/a><\/span>\n<h2>3. Defina um endere\u00e7o IP est\u00e1tico para o computador.<\/h2>\n<h3>3.1 Por que voc\u00ea precisa de um endere\u00e7o IP est\u00e1tico<\/h3>\n<p>O software de controle precisa saber: \u201cQual dispositivo deve receber os dados de impress\u00e3o?\u201d<\/p>\n<p><strong>Verifique o endere\u00e7o IP nestes tr\u00eas locais:<\/strong><\/p>\n<table>\n<thead>\n<tr>\n<th>Localiza\u00e7\u00e3o<\/th>\n<th>Valor<\/th>\n<th>Prop\u00f3sito<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Impressora<\/td>\n<td><span style=\"color: #50b848;\">192.168.127.10<\/span><\/td>\n<td>O endere\u00e7o da pr\u00f3pria gr\u00e1fica.<\/td>\n<\/tr>\n<tr>\n<td>Adaptador de rede do computador<\/td>\n<td><span style=\"color: #50b848;\">192.168.127.100<\/span><\/td>\n<td>O endere\u00e7o do computador nesta conex\u00e3o.<\/td>\n<\/tr>\n<tr>\n<td>Software de controle<\/td>\n<td><span style=\"color: #50b848;\">192.168.127.10<\/span><\/td>\n<td>Indica ao software qual impressora localizar.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Erros comuns:<\/strong><\/p>\n<ul>\n<li>N\u00e3o foi configurado um endere\u00e7o IP est\u00e1tico para o adaptador de rede do computador.<\/li>\n<li>Os tr\u00eas primeiros grupos de n\u00fameros do endere\u00e7o IP do computador e do endere\u00e7o IP da impressora n\u00e3o coincidem.<\/li>\n<li>O endere\u00e7o IP do computador e o endere\u00e7o IP da impressora s\u00e3o id\u00eanticos.<\/li>\n<li>O endere\u00e7o IP no software de controle n\u00e3o corresponde ao endere\u00e7o IP real da impressora.<\/li>\n<\/ul>\n<p><strong>Observa\u00e7\u00e3o sobre o endere\u00e7o IP:<\/strong> O endere\u00e7o IP do adaptador de rede do computador mostrado neste guia \u00e9 apenas um exemplo. Ao configurar o endere\u00e7o IP para o <strong>adaptador de rede do computador<\/strong>, Mantenha os tr\u00eas primeiros segmentos iguais ao endere\u00e7o IP da impressora e defina o \u00faltimo segmento para qualquer n\u00famero n\u00e3o utilizado entre\u00a0<strong>100 e 250<\/strong>. N\u00e3o deve ser o mesmo que o endere\u00e7o IP da impressora. Neste exemplo, <strong>192.168.127.100<\/strong>\u00a0\u00e9 usado.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1477412619\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>3.2 Configurar um endere\u00e7o IP est\u00e1tico para o computador<\/h3>\n<p>Os tr\u00eas primeiros grupos de n\u00fameros do endere\u00e7o IP do computador e do endere\u00e7o IP da impressora devem ser iguais. O \u00faltimo grupo de n\u00fameros deve ser diferente.<\/p>\n<p><strong>Exemplo:<\/strong><\/p>\n<table>\n<thead>\n<tr>\n<th>Item<\/th>\n<th>Exemplo<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>IP da impressora<\/td>\n<td><span style=\"color: #50b848;\">192.168.127.10<\/span><\/td>\n<\/tr>\n<tr>\n<td>IP do computador<\/td>\n<td><span style=\"color: #50b848;\">192.168.127.100<\/span><\/td>\n<\/tr>\n<tr>\n<td>M\u00e1scara de sub-rede<\/td>\n<td><span style=\"color: #50b848;\">255.255.255.0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Verifique o seguinte:<\/p>\n<ul>\n<li>Os tr\u00eas primeiros grupos de n\u00fameros do endere\u00e7o IP do computador correspondem ao endere\u00e7o IP da impressora.<\/li>\n<li>O \u00faltimo grupo de n\u00fameros \u00e9 diferente.<\/li>\n<li>N\u00e3o atribua o mesmo endere\u00e7o IP a dois dispositivos.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2061879347\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>3.3 Guia completo passo a passo<\/h3>\n<p>A se\u00e7\u00e3o 2.3 j\u00e1 abriu a lista de Conex\u00f5es de Rede do Windows.<\/p>\n<p>Se voc\u00ea n\u00e3o sabe como encontrar o adaptador de rede correto ou como configurar o endere\u00e7o IPv4, consulte:<\/p>\n<p><a href=\"https:\/\/www.dtflinko.com\/pt-br\/servicos-tecnicos\/operacao-tecnica-de-reparo-de-impressora\/configuracao-do-adaptador-ip-da-porta-com\/\"><strong>Configure o adaptador Ethernet USB e o IP est\u00e1tico.<\/strong><\/a><\/p>\n<p>Este guia mostra como:<\/p>\n<ul>\n<li>Localize o adaptador Ethernet USB conectado \u00e0 impressora.<\/li>\n<li>Abra as configura\u00e7\u00f5es de IPv4.<\/li>\n<li>Insira um endere\u00e7o IP est\u00e1tico para o computador.<\/li>\n<li>Insira a m\u00e1scara de sub-rede.<\/li>\n<li>Salve as configura\u00e7\u00f5es.<\/li>\n<\/ul>\n<p>Ao terminar, volte a este guia e continue para a Se\u00e7\u00e3o 4.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1122495247\">\n\n\t<div id=\"col-126311877\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #4.-check-the-printer-ip-address-in-the-control-software\" data-bullet=\"true\" data-link=\"#4.-check-the-printer-ip-address-in-the-control-software\" data-title=\"4. Check the Printer IP Address in the Control Software\"><a name=\"4.-check-the-printer-ip-address-in-the-control-software\"><\/a><\/span>\n<h2>4. Verifique o endere\u00e7o IP da impressora no software de controle.<\/h2>\n<p>A se\u00e7\u00e3o 3 define o endere\u00e7o IP do computador.<\/p>\n<p>Esta se\u00e7\u00e3o verifica o endere\u00e7o IP da impressora no software de controle.<\/p>\n<p>N\u00e3o confunda os dois endere\u00e7os:<\/p>\n<table>\n<thead>\n<tr>\n<th>Localiza\u00e7\u00e3o do cen\u00e1rio<\/th>\n<th>Endere\u00e7o a ser inserido<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Configura\u00e7\u00f5es do adaptador de rede do Windows<\/td>\n<td>O endere\u00e7o IP do computador, por exemplo <span style=\"color: #50b848;\">192.168.127.100<\/span><\/td>\n<\/tr>\n<tr>\n<td>Configura\u00e7\u00f5es do software de controle<\/td>\n<td>O endere\u00e7o IP da impressora, por exemplo <span style=\"color: #50b848;\">192.168.127.10<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-794661269\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>4.1 Verifique as configura\u00e7\u00f5es de comunica\u00e7\u00e3o no software de controle.<\/h3>\n<p>Passos:<\/p>\n<ol>\n<li>Abra o PrintExp.<\/li>\n<li>Abra as configura\u00e7\u00f5es de rede ou de conex\u00e3o.<\/li>\n<li>Localize o campo correspondente ao endere\u00e7o IP da impressora.<\/li>\n<li>Verifique se este endere\u00e7o corresponde ao endere\u00e7o IP real da impressora.<\/li>\n<li>Se o endere\u00e7o IP da impressora for 192.168.127.10, insira tamb\u00e9m 192.168.127.10 no software de controle.<\/li>\n<li>N\u00e3o insira o endere\u00e7o IP do computador neste campo.<\/li>\n<li>Salve as configura\u00e7\u00f5es.<\/li>\n<li>Reinicie o PrintExp.<\/li>\n<li>Reconecte a impressora.<\/li>\n<\/ol>\n\n  \n    <div class=\"row large-columns-2 medium-columns- small-columns-\" >\n  <div class=\"gallery-col col\" >\n          <div class=\"col-inner\">\n            <a class=\"image-lightbox lightbox-gallery\" href=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings.webp\" title=\"4.1-PrintExp-Configura\u00e7\u00f5es de IP da Impressora\">            <div class=\"box has-hover gallery-box box-default\">\n              <div class=\"box-image\" >\n                <img decoding=\"async\" width=\"500\" height=\"281\" src=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-500x281.webp\" class=\"attachment-medium size-medium\" alt=\"Figura 4.1 Configura\u00e7\u00f5es de IP da impressora PrintExp\" ids=\"18507\" style=\"default\" lightbox_image_size=\"original\" columns=\"2\" text_align=\"center\" srcset=\"https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-500x281.webp 500w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-1024x576.webp 1024w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-400x225.webp 400w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-768x432.webp 768w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-18x10.webp 18w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings-600x338.webp 600w, https:\/\/www.dtflinko.com\/wp-content\/uploads\/2026\/07\/Fig.4.1-PrintExp-Printer-IP-Settings.webp 1280w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                                                              <\/div>\n              <div class=\"box-text text-center\" >\n                 <p>4.1-PrintExp-Configura\u00e7\u00f5es de IP da Impressora<\/p>\n              <\/div>\n            <\/div>\n            <\/a>          <\/div>\n         <\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1673589474\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>4.2 Escolha seu pr\u00f3ximo passo<\/h3>\n<table>\n<thead>\n<tr>\n<th>Resultado<\/th>\n<th>Pr\u00f3ximo passo<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>O PrintExp se conecta \u00e0 impressora.<\/td>\n<td>Continue para a Se\u00e7\u00e3o 4.3.<\/td>\n<\/tr>\n<tr>\n<td>O endere\u00e7o IP no software de controle n\u00e3o corresponde ao endere\u00e7o IP da impressora.<\/td>\n<td>Corrija o endere\u00e7o IP e reconecte.<\/td>\n<\/tr>\n<tr>\n<td>O Windows n\u00e3o exibe o adaptador Ethernet USB.<\/td>\n<td>Retornar \u00e0 Se\u00e7\u00e3o 2.3.<\/td>\n<\/tr>\n<tr>\n<td>O endere\u00e7o IP do computador est\u00e1 configurado incorretamente.<\/td>\n<td>Retornar \u00e0 Se\u00e7\u00e3o 3.2.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Se a impressora ainda n\u00e3o se conectar ap\u00f3s essas verifica\u00e7\u00f5es, v\u00e1 para a Se\u00e7\u00e3o 6.1.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-898870100\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>4.3 Enviar um pequeno trabalho de teste<\/h3>\n<ol>\n<li>Envie um pequeno trabalho de impress\u00e3o de teste a partir do software RIP.<\/li>\n<li>Confirme se a PrintExp recebeu o trabalho.<\/li>\n<li>Iniciar impress\u00e3o.<\/li>\n<li>Confirme se a impress\u00e3o foi conclu\u00edda com sucesso.<\/li>\n<li>Confirme se o software de controle permanece conectado.<\/li>\n<\/ol>\n<p>Se a conex\u00e3o e a impress\u00e3o estiverem normais, o processo est\u00e1 conclu\u00eddo.<\/p>\n<p>Se a impress\u00e3o iniciar, mas parar aleatoriamente, continue para a Se\u00e7\u00e3o 5.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1029340380\">\n\n\t<div id=\"col-1567458611\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #5.-troubleshoot-unstable-connections-and-random-pauses\" data-bullet=\"true\" data-link=\"#5.-troubleshoot-unstable-connections-and-random-pauses\" data-title=\"5. Troubleshoot Unstable Connections and Random Pauses\"><a name=\"5.-troubleshoot-unstable-connections-and-random-pauses\"><\/a><\/span>\n<h2>5. Solucionar problemas de conex\u00f5es inst\u00e1veis e pausas aleat\u00f3rias<\/h2>\n<p>Esta se\u00e7\u00e3o aplica-se a:<\/p>\n<ul>\n<li>O processo de impress\u00e3o para aleatoriamente.<\/li>\n<li>A impress\u00e3o \u00e9 interrompida sem exibir uma mensagem de erro.<\/li>\n<li>Imagens grandes ou trabalhos longos param com mais frequ\u00eancia.<\/li>\n<li>O software de controle desconecta-se ocasionalmente.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-347960287\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>5.1 Desativar o modo de suspens\u00e3o e a economia de energia do adaptador<\/h3>\n<p>Para obter instru\u00e7\u00f5es ilustradas detalhadas, consulte:<br \/><a href=\"https:\/\/www.dtflinko.com\/pt-br\/servicos-tecnicos\/operacao-tecnica-de-reparo-de-impressora\/a-impressora-dtf-desconecta-durante-a-impressao-de-janelas\/\">Desative o modo de suspens\u00e3o do Windows e a economia de energia do adaptador de rede.<\/a><\/p>\n<p>Fa\u00e7a isso antes de testar novamente uma impress\u00e3o grande ou demorada.<\/p>\n<p><strong>Desativar o modo de suspens\u00e3o do computador:<\/strong><\/p>\n<ol>\n<li>Imprensa <strong>Windows + R.<\/strong><\/li>\n<li>Tipo <strong>powercfg.cpl.<\/strong><\/li>\n<li>Clique <strong>OK.<\/strong><\/li>\n<li>Clique <strong>Alterar configura\u00e7\u00f5es do plano<\/strong> ao lado do seu plano de energia atual.<\/li>\n<li>Definir <strong>\u201cColoque o computador em modo de suspens\u00e3o\u201d <\/strong>para <strong>Nunca.<\/strong><\/li>\n<li>Salve as configura\u00e7\u00f5es.<\/li>\n<\/ol>\n<p><strong>Desative a economia de energia do adaptador Ethernet USB:<\/strong><\/p>\n<ol>\n<li>Clique com o bot\u00e3o direito do mouse <strong>Come\u00e7ar.<\/strong><\/li>\n<li>Abrir <strong>Gerenciador de Dispositivos.<\/strong><\/li>\n<li>Expandir <strong>Adaptadores de rede.<\/strong><\/li>\n<li>Localize o adaptador Ethernet USB conectado \u00e0 impressora.<\/li>\n<li>Clique com o bot\u00e3o direito do mouse no Adaptador Ethernet USB.<\/li>\n<li>Clique <strong>Propriedades.<\/strong><\/li>\n<li>Abra o <strong>Gerenciamento de energia <\/strong>aba.<\/li>\n<li>Desmarque a caixa de sele\u00e7\u00e3o:<strong> \u201cPermita que o computador desligue este dispositivo para economizar energia.\u201d<\/strong><\/li>\n<li>Clique <strong>OK.<\/strong><\/li>\n<\/ol>\n<p>Se voc\u00ea n\u00e3o vir um <strong>Gerenciamento de energia<\/strong> guia, ignore esta etapa.<\/p>\n<p>Se voc\u00ea usar um laptop, mantenha o adaptador de energia conectado.<\/p>\n<p>Ao terminar, reinicie o PrintExp.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1121018070\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>5.2 Enviar um trabalho de teste<\/h3>\n<ol>\n<li>Envie um pequeno trabalho de impress\u00e3o de teste.<\/li>\n<li>Confirme se a impress\u00e3o foi conclu\u00edda.<\/li>\n<li>Envie o trabalho de impress\u00e3o original, seja ele grande ou longo.<\/li>\n<li>Fique atento a poss\u00edveis pausas durante a impress\u00e3o.<\/li>\n<li>Verifique se o indicador LED se apaga durante uma pausa.<\/li>\n<\/ol>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-743327003\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>5.3 Escolha seu pr\u00f3ximo passo<\/h3>\n<table>\n<thead>\n<tr>\n<th>Resultado<\/th>\n<th>Pr\u00f3ximo passo<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Tanto os trabalhos pequenos quanto os grandes s\u00e3o impressos sem interrup\u00e7\u00e3o.<\/td>\n<td>Voc\u00ea terminou.<\/td>\n<\/tr>\n<tr>\n<td>Apenas trabalhos grandes ou de longa dura\u00e7\u00e3o s\u00e3o interrompidos.<\/td>\n<td>Consulte a se\u00e7\u00e3o Preparar o computador de impress\u00e3o.<br \/>\ne Limpar o cache RIP e gerenciar os caminhos de sa\u00edda.<\/td>\n<\/tr>\n<tr>\n<td>O indicador LED desliga-se durante uma pausa.<\/td>\n<td>Retornar \u00e0 Se\u00e7\u00e3o 2.3.<\/td>\n<\/tr>\n<tr>\n<td>PrintExp desconecta.<\/td>\n<td>Verifique novamente as se\u00e7\u00f5es 3 e 4.<\/td>\n<\/tr>\n<tr>\n<td>O trabalho continua parado mesmo ap\u00f3s todas as verifica\u00e7\u00f5es.<\/td>\n<td>Acesse a Se\u00e7\u00e3o 6.1.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-117083341\">\n\n\t<div id=\"col-1923566168\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #6.-final-check-&amp;-minimum-information-to-provide\" data-bullet=\"true\" data-link=\"#6.-final-check-&amp;-minimum-information-to-provide\" data-title=\"6. Final Check &amp; Minimum Information to Provide\"><a name=\"6.-final-check-&amp;-minimum-information-to-provide\"><\/a><\/span>\n<h2>6. Verifica\u00e7\u00e3o final e informa\u00e7\u00f5es m\u00ednimas a fornecer<\/h2>\n<h3>6.1 Verifica\u00e7\u00e3o R\u00e1pida Final<\/h3>\n<p>Antes de entrar em contato com o suporte, confirme estes 5 itens:<\/p>\n<ol>\n<li>O adaptador Ethernet USB est\u00e1 conectado a uma porta USB 3.0.<\/li>\n<li>O Windows exibe o Adaptador Ethernet USB na lista de Conex\u00f5es de Rede.<\/li>\n<li>Os tr\u00eas primeiros grupos de n\u00fameros do endere\u00e7o IP do computador e do endere\u00e7o IP da impressora coincidem. O \u00faltimo grupo de n\u00fameros \u00e9 diferente.<\/li>\n<li>O endere\u00e7o IP da impressora no software de controle corresponde ao endere\u00e7o IP real da impressora.<\/li>\n<li>Voc\u00ea salvou as configura\u00e7\u00f5es e reiniciou o PrintExp.<\/li>\n<\/ol>\n<p>Se algum item estiver incorreto, corrija-o. Em seguida, teste a conex\u00e3o novamente.<\/p>\n<p>Se todos os 5 itens estiverem corretos, mas a impressora ainda n\u00e3o conectar, forne\u00e7a as informa\u00e7\u00f5es m\u00ednimas abaixo.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1022419682\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>6.2 N\u00e3o foi poss\u00edvel conectar: Informa\u00e7\u00f5es a fornecer<\/h3>\n<ul>\n<li>Uma foto mostrando o computador, o adaptador Ethernet USB, o cabo e a impressora.<\/li>\n<li>Uma captura de tela das configura\u00e7\u00f5es de IP do computador.<\/li>\n<li>Uma captura de tela da configura\u00e7\u00e3o de IP da impressora no PrintExp.<\/li>\n<li>Uma breve descri\u00e7\u00e3o do problema, por exemplo: &quot;N\u00e3o foi poss\u00edvel conectar&quot; ou a mensagem de erro exata.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1407194331\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>6.3 Pausas Aleat\u00f3rias: Informa\u00e7\u00f5es a Fornecer<\/h3>\n<ul>\n<li>Um breve v\u00eddeo mostrando a impress\u00e3o e o indicador LED.<\/li>\n<li>Uma breve nota sobre a dura\u00e7\u00e3o da impress\u00e3o antes de ser interrompida.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1140866030\">\n\n\t<div id=\"col-452184686\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"is-divider divider clearfix\" style=\"max-width:1200px;height:2px;\"><\/div>\n<p><span style=\"font-size: 115%;\"><strong>Suporte t\u00e9cnico LINKO<\/strong><\/span><br \/><span style=\"font-size: 95%;\"><span style=\"color: #4f4f4f;\"><span style=\"color: #333333;\">E-mail:<\/span> <\/span><a href=\"mailto:support@dtflinko.com\">support@dtflinko.com<\/a><\/span><br \/><span style=\"font-size: 95%;\"><span style=\"color: #4f4f4f;\"><span style=\"color: #333333;\">Site:<\/span> <\/span><a href=\"https:\/\/www.dtflinko.com\/pt-br\/\">www.dtflinko.com<\/a><\/span><\/p>\n<p><span style=\"font-size: 85%; color: #808080;\">\u00a9 2026 Equipe T\u00e9cnica LINKO. Todos os direitos reservados.<\/span><br \/><span style=\"font-size: 85%; color: #808080;\">A reprodu\u00e7\u00e3o ou modifica\u00e7\u00e3o deste documento sem permiss\u00e3o \u00e9 proibida.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_898268209 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n}\n@media (min-width:850px) {\n  #section_898268209 {\n    padding-top: 60px;\n    padding-bottom: 60px;\n  }\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":12145,"parent":15609,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-18508","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Printer Network Connection and USB 3.0 Gigabit Ethernet Adapter Troubleshooting Guide - 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